Apply & Enrol Information
Student Pre-Enrolment Information
Thinking about studying with CREAM of the Crop? Please read below!
This information is to help you access courses and services provided by CREAM of the Crop. It includes policies and procedures that could affect you.
It is important that you read this information carefully prior to enrolment!
Student Pre-Enrolment Information (36 kb)
Student Handbook (403 kb)
Choosing a Course?
Detailed course information is available from the website www.cotc.com.au
or by calling our office on (08) 8464 0022.
Each course has minimum entry requirements that you must meet to be eligible for entry. For courses with more applicants than places, a ranking process applies.
Student's are required to be permanent residents of Australia or Australian Citizens.
Various instructional methods are employed for the delivery of our qualifications, including off/on the job, and online learning.
Off/on the job:
Delivery modes may include, but are not limited to:
- trainer presentations
- audio/visual presentations
- group participation
- individual and group activities
- skills practices and role plays
This is a self-paced mode of learning, where you will be provided with all learning and assessment resources via an online system called Catapult.
You can learn at your own pace and have access to and support from trainers via telephone, email and system feedback facilities.
Students complete activities on line, or photograph project work and email to the assessor. Further detail is provided in Cream of the Crop’s
Online Learning Support Information
Student Online Learning Support Information
Some courses on offer through Cream of the Crop require a certain level of computer literacy and accessibility to computers and the internet.
Cream of the Crop does not provide computer literacy training. It is therefore important that you consider the information below
if you are undertaking a course with us.
(Please speak to one of our training team for further information about the specific course you are undertaking as the need
for skills in using a computer will vary from course to course.)
You may need computers for:
- Completing assignments. Many students use software to type up their essays and reports.
- Creating presentations. Producing professional presentations could be very important for particular courses.
- Accessing resources. Many resources are available on the internet which you may need to read to support your learning.
- If you are completing your course using our Catapult online system your course materials and administrative information is online.
This means that not knowing how to use the technology will hamper your ability to follow your studies.
Access to a Computer while you Study
If the course requires it, students will require access to computers which must also have a set of standard software packages and Internet connectivity.
- If you are going to buy a computer and need guidance, make sure you get some expert advice about how to satisfy your needs as a student.
If you choose a Mac ensure you are able to move documents into the Word format.
- If you don't have a computer - think about how you'll get access to one for your study.
- Get acquainted with basic computer skills either online or enrol in a course at your local community college or council, before starting your study.
Microsoft Office Programs
The Microsoft Training website provides tutorials for the following programs:
- Microsoft Word for word processing
- Microsoft Excel for spreadsheets and graphs
- Microsoft PowerPoint for presentations
- Microsoft Access - databases
- Internet Explorer - browsing the Internet
View the Tutorials Now
The tutorials have text, video, tests and quizzes and you can choose training sessions based on the Windows software version that you have on your computer.
There are also many videos online like these introductions to Excel, Word and PowerPoint.
Some of these videos are supported with a textbook that can be purchased online.
Using a Mac
If you're working on a Mac you'll find similar training sessions here.
Internet user agreement
Students at COTC must use information technology (IT) resources in an efficient, responsible and accountable manner.
They must only be used for study-related purposes, and not for private business, non-course related or political purposes.
You may download materials from the Internet within reason, and in line with copyright regulations.
The amount you can download will depend on the needs of your educational program.
You must not transmit, retrieve, store or display any topics or forums that deal with:
- sexually explicit material
- hate speeches
- offensive material
- material regarding illicit drugs or violence
- material regarding criminal skills and/or illegal activity
- material of a defamatory, discriminatory or harassing nature.
At no time are you permitted to:
- attempt unauthorised access to resources, such as hacking
- mass email non-educational messages to groups or individuals
- use equipment in any way that would reflect unfavourably on COTC.
All IT and internet use will be monitored by staff and management, and action will be taken against any student who uses IT resources inappropriately.
As per the Australian Qualifications Framework, students will receive a qualification parchment.
If you complete a unit(s) of competence from a training package or an accredited curriculum, you will receive a Statement of Attainment.
Recognition of Prior Learning (RPL)
RPL is the acknowledgment of current skills and knowledge which have been gained from a range of experiences including, work, volunteering, study and life experiences.
It is achieved through the assessment of evidence you provide against a set of criteria in a qualification. Fees apply.
More detail: RPL Overview Policy
More detail: Application for RPL
National recognition is the recognition and acceptance by a registered training organisation (RTO) of Australian Qualification Framework,
Qualification Parchments and Statements of Attainment issued by another RTO in Australia.
CREAM of the Crop accepts Australian Qualifications Framework, Qualification Parchments and Statements of Attainment issued by other RTO's.
Completion of an enrolment form will be an acknowledgement that you have been provided with the information contained in this brochure and on the website.
Please ensure that you fill in all sections of the form so that we may support any specific study requirements you have.
You are enrolled in a course once you have been selected, completed the enrolment agreement, received written notification and paid the course fees.
More detail: Available Courses
CREAM of the Crop is required to collect an store personal information in order to administer your application and enrolment,
to monitor your academic progress and to provide other services.
CREAM of the Crop will ensure that information collected from you is not excessive and is only used for the purpose for which it was collected.
For course fees and included items please refer to:
More detail: Fees and Payments
Withdrawal from Study
If you are thinking of withdrawing from study you should inform your trainer or training manager as soon as possible.
Staff are available to help resolve difficulties that might influence your decision to withdraw.
Please refer to our policy on the process involved to withdraw:
More detail: Fees, Charges and Refund Policy
There are a number of policies relating to educational issues that may affect your study.
These policies are available on the website and will be referred to during orientation.
More detail: Student Conduct
More detail: Work Placement Expectations
More detail: Complaints, Grievances and Appeals
More detail: Access and Equity
More detail: Code of Practice
More detail: Alcohol and Other Drugs
More detail: OHSandW
Opportunities for Improvement
CREAM of the Crop is committed to Continuous Improvement, we are interested in listening and responding to your feedback! Please refer to attached link
More detail: Feedback
CREAM of the Crop aims to provide you with a high quality and positive learning environment.
We have provided you with a list of services available to support you.
More detail: Support Services
For further course related information:
Phone: (08) 8464 0022
Every effort has been made to ensure that the information in the student pre-enrolment information brochure is correct as at January 2011.
CREAM of the Crop reserves the right to alter policies at any time without prior notice. Policies may have been only partially reproduced in this brochure.